How to cancel a Package?

If you wish to cancel your current package or temporarily discontinue, follow the below steps:

  • Log in to 5centsCDN console.
  • Click the Services Tab which will give you the information of all the services you have subscribed with us.
  • Once you have located the service you want to cancel with us ( if you have many subscribed), find a small arrow mark towards the right in the service tab you have subscribed with us and click on it.
  • On the next page, click the Management Actions Tab which will give you a drop down menu and you can select Request Cancellation option from it. The above steps have been explained in the below illustration.